Finding the right warehouse partner to handle your online stores product fulfilment and deliveries can be a difficult decision. We understand that ensuring your customers receive a seamless delivery experience can have a positive effect on your brand and ultimately on the success of your business.
Our services have been honed and enhanced over the years to become a truly incredible e-commerce fulfilment, storage, packaging and delivery service.
We are uniquely positioned to get you up and running as quickly as possible. Our processes and modern warehouse management system means we could start fulfilling your orders in as little as 24 hours from receiving your products.
Based in the heart of Greater Manchester in our secure warehouse facility, we are perfectly positioned to meet nationwide product fulfilment requirements. We have the flexibility to deal with extreme varying requirements such as seasonal or high growth fluctuations following spikes in marketing campaigns.
Storage requirements come in varying degrees of size and complexity from pallet racking, shelving, bin and bulk storage. Most customer requirements can be accommodated which means we can maximize productivity whilst minimizing costs for you as a client.
Our great position on the outskirts of Manchester provides
clean and secure warehousing services within a safe and
pleasant environment for our staff to work and you to visit.
Our building is in a highly secure, gated community and
we have CCTV throughout the building.
Stock is meticulously managed straight from when we receive it from your suppliers into our goods in the department. It is thoroughly checked, counted and cross checked against what you have purchased and put onto our warehouse management system.
For ecommerce clients we can upload your stock to your website. You can either provide us with product pictures or we have a studio in-house that has the facility to take product shots of your incoming stock.
Outsourcing your picking and packing is where we save our ecommerce clients time. Why do it yourself when you can trust our specially trained PB fulfilment staff who will make sure your customer orders are picked and packed safely in a visually appealing manner to a high standard every time reducing the risk of damages that may be caused in transit.
From single orders to bulk palletised orders we can handle the various packing requirements including:
Here at PB Fulfilment we recognise that most of our client’s customer service queries are related to the delivery or return of a product. As we have visibility of all consignments and are in touch with courier companies regularly every day, we can deal with all those ‘Where’s my order?’ emails.
We can set up a ‘Customer.service@yourcompany’ email to give a seamless on brand customer service solution for our clients.
We’re also not afraid to pick up the phone and can give your customers a call if needed as we are perfectly placed to give information on stock, product and deliveries.
We will be an extension of your brand and by outsourcing your customer service it again saves money and time in managing an inhouse team.